scroll to top of page

Patients & Visitors

We are proud to provide excellent clinical care and customer service to our patients and visitors. If there is anything we can do to make your stay with us more comfortable, please do not hesitate to ask your nurse, doctor or other hospital employee. Thank you.

Accreditation and Affiliations

LeConte Medical Center is accredited by the Joint Commission on Accreditation of Health Care Organizations. Our accreditation represents a tradition of excellence in healthcare and of dedication to quality care. LeConte Medical Center is a member of Covenant Health, a healthcare system headquartered in Knoxville, Tennessee. Its services include acute care facilities, outpatient facilities, behavioral health organizations, physician clinics and home care.

Advance Directives

Advance directives are legal documents that describe your treatment preferences in end-of-life situations. These legal documents give voice to persons unable to speak for themselves. Unexpected end-of-life situations can happen at any age, so all adults should have advance directives in place. Having written instructions can help reduce confusion or disagreement. Anyone 18 or older may prepare advance directives.

Living will. This written, legal document spells out the types of medical treatments and life-sustaining measures you do and don’t want, such as mechanical breathing (respiration and ventilation), tube feeding or resuscitation. In some states, living wills may be called healthcare declarations or directives.

Medical Power of Attorney (POA). The medical POA is a legal document that designates an individual – referred to as your healthcare agent or proxy – to make medical decisions for you in the event that you’re unable to do so. A medical POA is sometimes called a durable power of attorney for healthcare. However, it is different from a power of attorney authorizing someone to make financial transactions for you.

Do Not Resuscitate (DNR) Order. This is a request to not have cardiopulmonary resuscitation (CPR) if your heart stops or if you stop breathing. Advance directives do not have to include a DNR order, and you don’t have to have an advance directive to have a DNR order. Your doctor can put a DNR order in your medical chart.

LeConte Medical Center is obligated to provide you information regarding your rights to make decisions concerning healthcare, including the right to accept or refuse medical or surgical treatment, even if that treatment is life sustaining. The Living Will and Durable Power of Attorney for Healthcare forms are available to you by contacting matters. At LeConte Medical Center, a customer service representative is available from 8 a.m. to 4 p.m. Monday through Friday. You can reach a counselor by calling 865-446-8687. 

ATM

Our ATM is located in the hallway just outside the Emergency Department.

Outpatient Hours

The Outpatient Registration area in the main lobby, serving the outpatient lab and diagnostic imaging services, is open Monday – Friday, 6 a.m. – 6 p.m.  A physician’s order is required to check in for one of these outpatient services.

Please park in Lot A, and enter through the front door of the Medical Center. The Outpatient Registration desk will be straight ahead, to the right side of the lobby.

Wireless Internet

LeConte Medical Center is pleased to offer free wireless internet access for patients and visitors. Your personal equipment must contain a wireless card in order to access the network. The public network should pop up on available networks, and can be accessed after you accept the disclaimer statement issued.

Wireless Internet Disclaimer:
LeConte Medical Center will not be held responsible for any computer viruses obtained through the network or providing technical support associated with the network.