Local couple praise Sevierville and LeConte Medical Center for excellence, kindness
It’s been a love story 35 years in the making. George and Jean Blackwell married after meeting at a Chattanooga TV station where they were coworkers. They had a lot in common, including their past military service in the United States Marine Corps.
George was a Vietnam veteran, and Jean had served stateside. Together, they enlisted in the United States Army to join the reserves, and worked at a military hospital. The Blackwells have been partners in life through many adventures, crises, blessings, and trials.
But while visiting their daughter in Sevierville in 2011, they had no idea that they were about to face a new medical crisis that would usher in all sorts of trials and blessings that were brand new. They didn’t know they would eventually choose to make Sevierville their home, in part, because of the care they received at LeConte Medical Center.
A Life-Changing Birthday
It was Jean’s birthday, Aug. 31, 2011. During her monthly self-breast exam, she discovered a lump.
“I was impressed that a hospital no larger than LeConte had this high technology,” George says.
Later that day, Jean received her diagnosis.
“I had two kinds of cancer,” Jean says. “I had the lump, and I had a cancer where there are specks all over the breast tissue.”
The unsettling news was made easier to receive because of the attentive staff at LeConte, and Jean says she felt well cared for by the physician who diagnosed her cancer.
“But I was very fearful,” Jean says, “I knew at my age I could lose a breast or I might die.”
For George, an extra layer of worry began to settle in. He knew they were looking at years of treatment, and Jean’s case was urgent.
Should he pursue health care for Jean at LeConte Medical Center, or take her back home to Hamilton County? After a few phone calls, George decided they were right where they needed to be.
“Our family doctor checked with the oncologist he knew in Chattanooga, and came back with the answer that everything we needed was here in Sevierville,” George says.
An added bonus was that the Mountain Home VA Clinic was in Sevierville, too.
Putting the Patient First
George, Jean, and their daughter Elizabeth were busy making appointments and learning about life-saving care. What they didn’t know was that important paperwork was being taken care of behind the scenes on their behalf. As a result of that paperwork, Jean was able to receive financial assistance through the Tennessee Women’s Breast and Cervical Cancer Program.
It was a welcome surprise and a relief, and the Blackwells say they’ve come to learn that going above and beyond for patients is standard care at LeConte. They recount how Jean had a heart scare during chemotherapy one day at Thompson Cancer Center. An ambulance was called to quickly deliver her to the emergency department.
“I was impressed,” says Elizabeth. “They didn’t just put her in a wheelchair and push her across the parking lot. They really went all out to make her comfortable and to quickly get her where she needed to be.”
The family also praises Jean’s cancer surgeon, Jeffrey King, MD, a fellow veteran they say is not only an excellent surgeon, but a genuinely kind and humble man who cares well for patients. They say he’s another example of how care that’s administered with excellence and kindness isn’t the exception. It’s the rule.
“It has been that way from that first day at the end of the building all the way through the inner workings of the hospital,” George says. “They don’t just treat the person who is there with the broken arm or the broken body, but they treat the whole family. I’ve seen it.”
That commitment to whole families has also meant a lot to Elizabeth. “All the nurses and physicians took time to make sure that dad and I knew why they were making the choices they were making, and they broke it down into layman’s terms for us,” she says. “We’re not physicians, we wouldn’t be able to understand the technical jargon of it. We were able to follow what was going on, and the why. As a daughter, it gave me a lot of comfort.”
Looking Back and Looking Forward
Five years later, seated together around the dinner table, the Blackwells remember the journey. Jean gives thanks for her family.
“George was with me at every, single cancer treatment, every single radiation treatment, every follow-up appointment,” Jean says. “He shows love to me every time, keeps me calm, and I just appreciate him so much. Elizabeth was such a help and such a good caregiver.”
George and Jean have no regrets about their decision to remain in Sevierville. They say the kindness of the people here has been overwhelming. And they say at LeConte Medical Center they have been treated with comprehensive care and with compassion every step of the way.
“We put our lives in their hands, and yes, it’s been their training, their expertise, and the technology,” George says, “but I’m here to tell you it’s been something more than that. They love you to better health.”
New friendships in Sevier County have been added to the old ones in Hamilton County. The Blackwells have been embraced by a new church family in addition to the one they’ve known for years back home. George and Jean are becoming accustomed to the kindness of strangers. That includes polite teenagers who say “thank you for your service” when they find out George and Jean are veterans.
It’s no wonder that when George asked Jean to think about where she would like to spend the rest of their retirement years, she spoke without hesitation.
“Sevierville,” Jean said.
And that’s fine by their daughter. “I feel very strongly that they are both receiving the best medical care they have ever had in their lives, bar none,” Elizabeth says.
To find out how to schedule your annual mammogram, please visit LeConteMedicalCenter.com/BreastCenter