For Family and Friends - LeConte Medical Center

Dining
Our food court style cafeteria is located on the lower level and offers a daily variety of hot and cold menu items. The venues in our dining facility include:

Hot Food Line
The Grill
Salad Bar: Open from 11:00 a.m. – 1:30 p.m.
Outtakes: Specialty Salads & Sandwiches

Meals are served in the Dining facility at the following times:

Breakfast: 7 a.m. – 8:30 a.m.
Lunch: 11:00 a.m. – 1:30 p.m.
Dinner: 4:30 p.m. – 6:30 p.m. (Monday – Friday only)

To hear the daily cafeteria menu items, call our menu line at extension 68563.

Vending Machines
Vending machines are located between the Dining Facility and the Main Lobby, and also in the corridor leading to the Emergency Department from the Main Lobby. The ATM is also located in the Emergency Department vending area.

Smoking/Tobacco Free Campus
LeConte Medical Center is committed to our mission to serve the community by improving the quality of life through better health. The campus provides a tobacco free environment, both inside buildings and on the grounds.

Patients who use tobacco products will be offered a nicotine patch or another alternative if needed during their hospital stay.

Visitors and Guests who choose to use tobacco products will be required to leave the LeConte campus before using them

Gift Shop
Located on the first floor of the hospital, the gift shop offers a wide selection of personal hygiene items, magazines, greeting cards, flowers, candy, and a variety of gift items. The Gift Shop may be reached by dialing extension 68425.

Gift Shop hours:

Monday – Saturday: 9 a.m. – 5 p.m.
Sunday and Holidays: Closed

Visitation Policy
LeConte Medical Center's primary concern is for the welfare and speedy recovery of our patients. To this end, we ask that guests exercise special courtesy and sensitivity in scheduling visits.

General visiting hours are from 8:30 a.m. – 8:30 p.m. Some areas, however, do have restricted visiting hours. Children are allowed to visit patients (unless otherwise posted on a unit). However, for the wellness of our patients, we ask that you notify our nurses regarding children with any sign or symptoms of illness, especially colds, before entering a patient room.

We thank you for your cooperation in observing this schedule and any other visiting restrictions posted in the interest of individual patients.

Visitation Policy in the Intensive Care Unit

Patients in critical care are very ill and have an increased need for rest so they can heal and recuperate. Special guidelines for visitation are as follows:
Only two people may visit a patient at a time. Others are asked to wait in the ICU waiting room. Because our patients are transported through the hallways, we ask family members not wait or congregate in the hallways.
Flowers aren't allowed in ICU. Please do not order flowers, balloons, etc., for patients in ICU because florists aren't allowed to deliver to the unit.
Patients in ICU wear hospital gowns, so family members are asked to take the patients' clothing and valuables home.
Our shifts change at 7 p.m. and 7 a.m. Please keep in mind that the time between 7 a.m. and 8:30 a.m. and 7 p.m. and 8:30 p.m. are busier times for our staff because they are receiving reports and assessing their patients – this is very important to their care.
If you need to speak to the doctor or have any needs or expectations, please inform the nurse taking care of your loved one.

Please contact the patient’s nurse with any problems or concerns you may have.

ICU visiting hours are:

8:30 a.m. - 9 a.m.
12:30 p.m. - 1 p.m.
4:30 p.m. - 5 p.m.
8:30 p.m. - 9 p.m.

Dolly Parton Birthing Unit Visiting Hours
Visiting hours are from 8:30 a.m. – 8:30 p.m. Once visiting hours are over, visitors will be asked to leave to allow our patients to rest. A patient may have one person stay with her at all times. Visitors are not permitted to wait in the hall of the Birthing unit at any time.

Visitors During Labor
OB patients in labor may have visitors during regular visiting hours. All visitors, except the patient’s coach, are asked to go to the waiting room when procedures such as exams or epidurals are being performed.

Visitors During Delivery
For the privacy of our patients, there is a limit of three visitors present during a delivery. Delivery is considered to start at the time of pushing.

Children are allowed to visit their mother and their new sibling. However, for the wellness of our mothers and babies, we ask that you notify our nurses regarding children with any sign or symptoms of illness, especially colds.

The nurse has the option to not allow children exhibiting signs or symptoms of illness to visit in the room with the baby. If you have any visitor who may be sick, please ask a nurse to take the baby to the nursery.

Please enjoy your stay with us. We want to make your birthing experience as enjoyable and memorable as possible. If you have any questions, please ask your nurse.

Wireless Internet
LeConte Medical Center is pleased to offer free wireless internet access for patients and visitors. Your personal equipment must contain a wireless card in order to access the network. The public network should pop up on available networks, and can be accessed after you accept the disclaimer statement issued.

Wireless Internet Disclaimer:
LeConte Medical Center will not be held responsible for any computer viruses obtained through the network or providing technical support associated with the network.

Parking
Free parking is provided as a service to our patients and visitors. Hospital visitors should park in parking lot A. Free parking is also available at the Dr. Robert F. Thomas Professional Building, the Dolly Parton Center for Women’s Services, and Thompson Cancer Survival Center.

Notices of Praise – Comments about Excellent Service
Do you have a positive comment that you would like to share about your experience as a patient of LeConte Medical Center? Or, perhaps you’d like to recognize one of your caregivers.

We’ll be glad to pass along your feedback. No one enjoys being in the hospital - that’s why our goal at LeConte Medical Center is to exceed your expectations in providing excellent patient care and to identify ways to enhance your experience. Help us reinforce and recognize those individuals and departments that helped achieve this goal. Send us your feedback today!

Ask your caregiver for a Notice of Praise form to complete or send a letter to our Administrator.

Letter to Our Administrator
Another simple way to show your appreciation is by writing a letter to our administrator. It is a practice here at LeConte Medical Center for letters of this nature to be passed from leader to leader for review and often printed in our employee newsletter for all employees to appreciate. You can mail your letter of appreciation to:

Ellen Wilhoit, President/CAO
LeConte Medical Center
742 Middle Creek Road
Sevierville, TN 37862

How You Can Help LeConte Medical Center
The programs and services of LeConte Medical Center are supported by generous contributions coordinated through the philanthropic efforts of the Dr. Robert F. Thomas Foundation.

Funds donated to the Foundation may be directed to any service of LeConte Medical Center. Honorary and memorial gifts are a particularly beneficial way to pay tribute to a staff member, friend or loved one while furthering the caring mission of LeConte Medical Center.

If you would like to know more about how your charitable gifts can make a difference, please call the Dr. Robert F. Thomas Foundation at 446-9625 or visit www.drthomasfoundation.org.

Volunteer Opportunities
LeConte Medical Center is searching for caring, compassionate, dedicated individuals who are willing to commit at least 4 hours a week in service to their community by volunteering on the medical center campus.

If you’re interested in volunteering please contact us at in-house extension 68406, or 446-8406. We look forward to hearing from you!